Communication Guidelines

These guidelines are here to help you to manage your workload and communicate effectively within the company.

Throughout every working day, Bukable generates a large amount of content across our Slack and Telegram, as well as communication via video and voice calls.

You do not need to:

  • keep up with absolutely everything in the company, just those things that are relevant to your role

  • read scrollback for every Slack channel you are in, just stay up-to-date with your active projects

  • respond to messages outside your working hours

  • respond instantly to messages as they come in, or expect immediate responses to your messages. Communicating asynchronously does not mean communicating in real-time.

You should:

  • turn on email notifications for posts/comments that are relevant to you.

  • if you’re deploying code, please be online and in Slack.

  • conversations of importance should be had in Slack channel.

  • message your PM if you’re not going to be available during your normal working hours or if you are taking a holiday.

  • keep your holiday information up-to-date so we are aware of your availability.

  • if you come across documentation that is incorrect or out-of-date, take a few minutes to update or speak to Andrey about it.

  • if you spend more than fifteen minutes with a configuration process, write it down and make it available to help others.

  • on GitHub, only follow the repos you are interested in. You can turn off automatic repository watching in Github by going to Settings > Notifications.

There is separate detailed guidance about when and how we expect you to use Slack.

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